1. Define the workflow
Map where AI is used, where humans review, and where decisions become actions.
A simple framework for human-AI operations
Design the workflow first, then tune model behavior inside that workflow.
2. Add controls
Add verification checks and clear thresholds for when output is accepted or escalated.
3. Assign ownership
Make accountability explicit for each handoff, especially in high-impact outcomes.
Implementation notes
- Start with one workflow that matters to the business.
- Keep controls lightweight but measurable.
- Review failures monthly and update escalation rules.